faqs

6. How do I get to San Pedro de Atacama from Calama?
From Calama Airport, you can reach San Pedro de Atacama by shared shuttle, private transfer, or rental car. The journey takes about 1 to 1.5 hours.
7. Do tours include hotel pickup?
Yes. Most tours include pickup and drop-off at your accommodation within San Pedro de Atacama.
8. Are there tours departing from Calama or the airport?
Yes. We offer private and shared services from Calama city or airport with prior reservation.
9. Can I visit San Pedro de Atacama without renting a car?
Absolutely. Most visitors explore the area using guided tours, which is the safest and most convenient option.

Tours and excursions
10. What are the must-do tours in San Pedro de Atacama?
The most popular tours include Valle de la Luna, Geysers del Tatio, Altiplanic Lagoons, Piedras Rojas, Atacama Salt Flat, and astronomical tours.
11. Do tours operate every day?
Yes. Most tours operate daily, subject to weather conditions.
12. Are tours shared or private?
We offer both shared group tours and private tours, depending on your preference.
13. What is included in the tours?
Tours usually include transportation, a professional guide, hotel pickup, and sometimes breakfast or snacks. Entrance fees are included.
14. Are tours canceled due to bad weather?
Tours may be rescheduled or canceled if weather conditions affect safety. In such cases, alternatives or refunds are offered.
15. Should I book tours in advance?
Yes. We strongly recommend booking in advance, especially during high season and holidays.

16. What is the altitude of San Pedro de Atacama?
San Pedro de Atacama is located at approximately 2,400 meters (7,900 ft) above sea level.
17. Can I do high-altitude tours on my first day?
We recommend starting with low-altitude tours on your first day to acclimatize properly.
18. How can I avoid altitude sickness?
Drink plenty of water, avoid alcohol on the first day, eat light meals, and rest. Our guides are trained to monitor altitude-related symptoms.
19. Are high-altitude tours suitable for seniors?
Many seniors participate successfully. However, tours above 4,000 meters are not recommended for people with heart, respiratory, or blood pressure conditions.
20. Can children join the tours?
Yes, children can join most tours. Some high-altitude tours have minimum age requirements for safety reasons.

21. Can you swim in the altiplanic lagoons?
Swimming is only allowed in some lagoons, such as Laguna Piedra on the Cejar tour and the Hidden Lagoons of Baltinache. In other protected lagoons, swimming is not permitted in order to preserve the ecosystem.
22. What clothing should I bring?
We recommend layered clothing, warm jackets, comfortable shoes, sunscreen, sunglasses, and a hat. Temperatures vary greatly between day and night.
23. What are the daytime and nighttime temperatures?
Daytime temperatures range between 15°C and 25°C (59–77°F). Nights can drop below 0°C (32°F), especially in winter.
24. Does it rain in San Pedro de Atacama?
Rain is rare, but during the summer months there may be occasional rainfall in the high-altitude areas.

25. What payment methods are accepted?
We accept credit cards, and international debit cards.
26. Can I pay in foreign currency?
Payments are generally made in Chilean pesos. Some services may accept US dollars—please check in advance.
27. What is the cancellation policy?
Cancellation policies vary by tour. Most allow free cancellation with advance notice. Full details are provided at the time of booking.
28. Are national park entrance fees included?
We include entrance fees in all of our tours.

29. Do you offer astronomical and stargazing tours?
Yes. San Pedro de Atacama is one of the best places in the world for stargazing, and we offer guided astronomical tours with telescopes.
30. Are guides available in English or other languages?
Yes. We offer tours with bilingual guides (Spanish–English-Portuguese). Other languages may be available upon request.